Chronic care management services are a specific Medicare Part B benefit. They’re intended to include all of the not-in-person work behind the medical decisions in complex chronic cases. 

The overall goal of CCM is to promote your health while reducing costs. If you qualify for CCM services, then your medical team will be able to bill Medicare for a wide range of additional tasks that benefit you. One of the most reassuring benefits is that you should be able to reach a physician or other member of your medical team 24/7 to discuss any urgent needs.

Following your initial visit, your doctor or health care provider should draw up a comprehensive care plan that’s specifically focused on you and your needs. This process could require an additional in-person visit to complete. 

Details that could be part of your care plan include: 

• Expected outcomes

• Measurable goals to work toward during treatment

• Assessments of your current physical and mental states

• Medication management plans

• Environmental evaluations

• Caregiver evaluations

• Details for coordinating your entire medical team

• A requirement to periodically review your plan